During hourly rental (service hourly disposal), NCC drivers play a very active role, despite the moments of waiting for passengers during meetings, dinners, shopping or guided tours. These periods of time are not seen as simple breaks, but as opportunities to perform a series of tasks that enhance the overall travel experience.

Vehicle Care: Details That Make the Difference

While the customer is busy elsewhere, the driver dedicates himself to caring for the vehicle. It is not just a matter of cleanliness, but of attention to the details that make your transfer more comfortable and safe. From fluid levels to tire pressure, every aspect is carefully checked. In addition, sanitizing “touch points” such as seat belts and door handles is a standard practice to ensure a hygienic and safe environment.

Planning and Navigation: Preparing for the Next Step

A professional driver knows that planning is the key to a smooth journey. During the waiting times, the driver plans the route to the next destinations, monitors traffic and searches for strategic parking or waiting spaces. This advance preparation ensures that the journey is as smooth and efficient as possible.

Communication and Customer Service: Personalized Service

The waiting times for passengers are also an opportunity to maintain active communication with the office and customers. The driver keeps the support team updated on any changes in the program and ensures that passengers are informed about times and any delays. In addition, he offers personalized service to customers during the waiting times, meeting their needs and providing assistance upon request.

Attention and Readiness: A Service Always at the Top

Finally, the NCC driver is always ready to serve his customers with courtesy and professionalism. He carefully observes the return of passengers to the vehicle and makes sure he is available to open the doors, offer the umbrella or assist with the luggage. Readiness and attention to detail are the distinctive characteristics of a high-quality NCC service and chauffeur.

In short, the moments of waiting during an NCC rental are never wasted, but exploited to the maximum to improve the overall experience of the trip. From the details of the maintenance of the vehicle to the planning of the route. From the replenishment of supplies on board to the communication with the customers. Professional drivers demonstrate a constant commitment to offer an excellent service at all times.

As Henry Ford said: “Quality means doing it right when no one is looking”.